Centrelink — Swan Hill

Centrelink & Finance · Covers Swan Hill

132 316 Indigenous line — always answer in language support if needed Hours: Mon–Fri 8:30am–4:30pm · Indigenous line Mon–Fri 8am–5pm www.servicesaustralia.gov.au/indigenous Services Australia Service Centre, 27–29 Rutherford Street, Swan Hill VIC 3585

Government payments for job seekers, families, disability, and carers. The Swan Hill office has Indigenous Service Officers who can sit with you and sort things out.

How to access this service

Who can use it: Australian residents needing government payments

What to do: Walk in — no appointment needed, but mornings are quieter. Ask for an Indigenous Service Officer at reception. Bring ID (Medicare, birth cert, or bank card is fine to start). If your payment is cut off, ring 132 316 before you go in.

Swan Hill Centrelink has Indigenous Service Officers who know the system and will sit with you properly. Use 132 316 (Indigenous line) rather than the general Centrelink line — it’s faster and the workers there are trained in culturally safe service.

Info last checked: 2026-04-24